Refund & Returns Policy


To be eligible for a refund or return, the following conditions must be met:

  • The product must be purchased directly from an authorized retailer or the official Synergycare website.
  • The request for refund or return must be made within a specified timeframe (usually within 30 days of purchase).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unopened and Unused Products:

If you have purchased Synergycare Serum and have not opened or used it, you may be eligible for a full refund. Ensure that the product is in its original packaging and in a resalable condition.

Damaged or Defective Products:

If you receive a damaged or defective Synergycare Serum, you can request a return or exchange. Provide proof of the damage or defect, such as photographs or a detailed description, to facilitate the return process.

Refund Process:

To initiate a refund or return, follow these steps:

  • Contact the customer support team of Synergycare or the authorized retailer from which you made the purchase.
  • Provide your order details, including the purchase date, order number, and product information.
  • Explain the reason for the refund or return request, whether it’s due to an unopened product, damaged item, or defect.
  • Follow any additional instructions provided by the customer support team, such as returning the product or providing additional documentation.

Return Shipping:

Depending on the specific policies of Synergycare or the authorized retailer, you may be responsible for covering the return shipping costs. Confirm the returnshipping details with the customer support team to ensure a smooth return process.

Refund Processing Time:

Once the returned product is received and inspected, the refund process will be initiated. The processing time may vary depending on the payment method and the policies of Synergycare or the authorized retailer.


It’s important to note that certain conditions or exceptions may apply to the refund and returns policy. These may include discounted or promotional items, limited-time offers, or specific terms and conditions outlined by Synergycare or the authorized retailer.

Always refer to the official refund and returns policy provided by Synergycare or the authorized retailer for the most accurate and up-to-date information.




Synergy Global has its presence in various parts of the world since 2013 and severing customers, clients and stakeholders with Cosmetics, Pharmaceuticals and Nutraceutical quality products. Synergy Global Group is operating in Canada, UAE, Kyrgyzstan, Kazakhstan, Uzbekistan, and Tajikistan.

Copyright© 2023 Synergy care | All rights Reserved

Copyright© 2023 Synergy care

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